tl;dr: many higher education landing pages are huge, bloated with background videos and massive images. Should we care about web performance? I took a closer look at the 12 websites recognized by the Webby Awards as the best of 2020 in the Schools and Universities category. This isn’t new On May 28, 2020…

Summary: The current process for web redesign projects is broken. It is inefficient and rarely delivers on its promises. We should think of improving our websites as a process, not a project. Why do we take on the massive challenge of a website redesign? Because the new website will be…

Epilepsy. It is a strange word. The first definition on Google is: a neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain. Maya had her first seizure at the age of two and a half. Kim…

I know that it is a sign of my aging brain that I cannot compute why everyone has to have a personal brand. I understand that for people in the public space, it can be important in defining who they are but does everyone need a personal brand? I shared…

Reflections on the lost art of presenting — An open letter to anyone who has ever presented anything to a group of people with out thinking about his/her goals in presenting whatever is being presented. So you have brought us all here to share something with us. I have been here 30 minutes and I am still not…

*They are not the same thing. — I am no user experience expert except that I am a user of things and stuff and thus, have user experiences. And once you are aware that your user experience is the experience you have when you interact with companies and brands and apps and restaurants, your mind shifts a…